Earlier in the year, not long after we locked down for the first time, I shared an honest blog in which I listed five things I’d learnt as a CEO during the pandemic. To this day, almost six months later, they still ring true – and I’m still spending a lot of time reflecting and learning, taking the positives where I can and acknowledging the things that have made us hardier and wiser than this time last year. Back in June, none of us knew what was ahead – and, on the most part, we still don’t.
It’s been an uncertain, unsettled year; one which has seen a lot of hard times, in our industry and beyond. That said, and as I say regularly, retail is undoubtably one of the most adaptive and resilient sectors. It’s often one at the very forefront of innovation – and this year has been no exception.
As we close 2020 and look to the little light that’s blinking at the end of the tunnel, I wanted to sit down and note some of the things I’m thankful for this year. Because, in spite of the changes and the challenges we’ve all faced, here’s a list (in no particular order) of just some of the things we’re proud of, the things we’ve achieved and the things that have kept us smiling at Sorted.